Do I
purchase my invitations from The Guest Book?
No, we do not sell
invitations. You may purchase these wherever you choose. When printing them,
however, please ensure that our 1-800 number, your extension number, and/or
our website is printed on the invitations. Please see our
sample invitation page for examples.
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What format should my guest list be in?
Please provide
a list alphabetized by last name. Microsoft Excel works well for this
and we are happy to provide you with a sample on which you will be able
to enter your guest information. If you prefer a different program, we
are quite flexible and can assure you that we will find a means that
will work for you.
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What is the Cost and Procedure to have my webpage created?
The development and
hosting of your personal webpage is included as part of your
registration fee and therefore there is no additional charge. If
you would like a 'Save the Date' page, we will be happy to create this
as part of our normal service. We will convert it to an
event/wedding page at the appropriate time.
We will contact you to obtain the information that we will need to create your webpage.
Please refer to our sample page for an idea of what information your
page may contain. Please remember that all pages are personalized
to fit the needs and requests of the client.
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Are you able to gather any additional information for me, such as meal choices
or children's count?
Yes, we would be happy to assist you with
gathering this information. There is no additional charge to collect
information for the event.
Just let us know what your needs are and we will do our best to assist
you. As your guests respond, they can also receive additional information, such as your gift registry, hotel accommodations, where to mail gifts,
special instructions such as 'the attendance of children is discouraged
due to limited seating, etc. Your guests will also have the
opportunity to ask questions. A staff member will be happy to
return their call or e-mail as necessary.
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How will I receive
updates?
A spreadsheet
will be created by our staff, at no additional charge, on which we will
record your guest responses. This document will have a professional
quality and many choose to save this as a memory of
your special event.
We will forward updates to you on a
regular basis with multiple updates each week.
The exact schedule for these will be personalized to your needs.
If you do not have computer
capabilities, we will provide updates through another method; i.e.
telephone, fax, mail, etc.
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What if I need to add or delete names from my guest list after I have already submitted it?
If you need to make changes to your guest list, just email or phone us. We will be happy to make any necessary changes.
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What is your procedure for calling the guests that do not RSVP?
People today are very
busy and on an average 50% of your guests will not respond by the
RSVP date. It is common for us to hear how happy the guests are
when we call to obtain their confirmation or regret!
After your RSVP date, we will begin to contact those guests that have
not responded. We will make up to 3 attempts, if
necessary, throughout the week.
Your final guest list will be available
one week after your RSVP date or at a date provided by you.
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Do guests like this method of responding to an event?
Yes! We receive many comments from
guests on how much they appreciate the convenience of this service. They appreciate
that it saves them time and is so easy. Your guests experience the
convenience of responding on their schedule (24/7) through the method
more convenient for them (phone/e-mail).
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What happens if a guest
responds for my event, but they are not on my guest list?
We will notify you if this happens. We will ask you if you
would like us to add them to the list or if you would like us to contact
them. If you tell us that they will be unable to attend, we will call
and let them know this in a professional manner. We will explain that this is due to seating
restrictions or any other reason that you provide for us.
The most
common problem many events encounter is that couples respond
that they are bringing their children…even though the invitation was for the
adults only. As before, we would be happy to contact them and remind them
that due to seating restrictions (or other reasons), the children will,
unfortunately, be unable to attend. As always, we will contact you before we
make any of these contacts to your guests.
Guests are generally very
friendly and understanding when this happens. Event planners have found
it much more comfortable for us to contact their guests
than for them to have to do this!
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How can I hear a sample of how this service works?
Simply call us at
1-800-286-5885. A sample message is recorded on extension 215.
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What type of payment do you accept?
Credit cards and personal checks.
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Do you have a confidentiality policy?
Yes. For more information, please view our
Privacy Policy.
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| Please do not hesitate to
contact us with any other questions you may have!
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